Badly refurbished Dell Vostro V13
So I got my refurbished Dell Vosto V13 Friday. And I have to admit it is a very impressive machine. I have been eyeing this machine ever since it was announced. However, I’m a cheapskate and at least for Dell you can always get a machine cheaper on their outlet site. So I just bided by time until I found the right deal. Low and behold I find the deal on Tuesday and I ordered.
So I wish I took pictures of the machine as I got it. But I have to admit I was rather annoyed. It was sold as “Refurbished” however it really should have been sold as “Scratch & Dent”. There are some significant scratches on the case, and it appears the tech whom refurbishes this particular machine should be fired or given some serious training in quality control. So I booted it up went through the Windows 7 setup and the Wifi wouldn’t connect. So I decided to open up the case. And these are the issues.
- Scratches all over the case, and some looks like a careless tech since it was scratches that originated from the screw holes (i.e. the tech had the screwdriver in place and slipped).
- Wifi antennas were not connected to the card!
- The bottom case was bulging out this was due to the fact that the clips on the back retainer were put on the wrong side.
- 2 of the screws were put in the wrong place. The screws on the back have a smaller head and the fact that there were put on the bottom vs. the back caused slight cracking of the surrounding plastic.
I have purchased several refurbished machines before and I’ve overall been fairly impressed. Occasionally I’ve seen a scratch here and there. But this machine by far was done very badly. I wish I had the foresight to take pictures of the issue before fixing it all (which sum total only took 20 minutes).
This entry was posted on Sunday, April 25th, 2010 at 8:16 am and is filed under biz. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.